Berjaya Times Square Hotel – our review
My five-year-old daughter and I stayed 4 nights at the Berjaya Times Square Hotel in August 2016 at the start of our three week Malaysian adventure. Read this Berjaya Times Square Hotel Review to discover what to expect. You can read about our 3 days in Kuala Lumpur here.
It took us about 45 minutes to get there in a taxi from the airport which cost £15. You can travel by train but it’s a bit complicated and we couldn’t face it after the 13 hour flight and slow progress through KLIA.
I really have mixed feelings about this hotel, some of the staff were great – really attentive and helpful (those at the pool and the concierge) and others not so much (reception staff). The lobby is beautiful but the rest of the hotel is in real need of a refurb. Here’s our pros and cons:
Pros of staying at the Berjaya Times Square
Pool – The pool area is lovely, with three pools -two shallow kids and one deeper one with waterfall and fountains, great for a day swim but even better in the early evening when it’s a bit cooler, you can relax with a beer and the view of the Petronas Towers lit up is spectacular
Location – The location is good, right next to the Shopping Mall (with an indoor theme park and cinema). There’s a Seven Eleven and a Starbucks just outside so you can get anything you need and the Monorail Station is just over the road – perfect for getting around. You could even walk to KLCC in half an hour if you can handle the heat!
Rooms – the rooms are huge, with plenty of space to unpack and great for when the kids need a bit of their own space. We had a separate sitting area and a little kitchen. My daughter loved relaxing on the sofa after a day of sightseeing chilling out with her books and stickers. The bed was big and comfy so it was easy to get a good night’s sleep.
Value – the hotel was great value when we booked (the earlier the better!). We paid around £46 per night, booking well in advance.
Cons of the Berjaya Times Square
Cleanliness – This is a biggy for me! The fixtures and fittings in our room were all in desperate need of an upgrade, the bathroom was starting to rust and in general it didn’t feel very clean – we found bits of rice on the carpet (not ours) which wasn’t great. I think some of the rooms have been upgraded recently so it’s worth asking for one of the newer ones if you aren’t happy, we unfortunately didn’t have the energy.
The lifts – It may sound picky but the lifts took forever to arrive, even though there were lots of them. They were often packed.
Wifi – Wifi is very hit and miss, sometimes it worked, sometimes it didn’t. I struggled to check in online for our onward flights. When I mentioned it to reception they simply told me it was down, not great service.
Location – We struggled to find any nice restaurants within walking distance to have a drink or evening meal. Most of the ones in the connected Mall are fast-food types. If this is important to you, it’s probably better to find a hotel nearer to KLCC.
Check out some of the best things to do in Kuala Lumpur with kids.
Have you stayed at the Berjaya Times Square Hotel? I’d love to hear your own Berjaya Times Square review, just leave a comment below.